Privacy Policy
Effective Date: 1/5/2026
Last Updated: 1/5/2026
At Ak Vehicle, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or book a car with or without a driver.
1. Information We Collect
We may collect the following information:
- Personal Information
- Name, email address, phone number
- Address and postcode
- Payment information (processed securely through our payment provider)
- Driver license details (for PCO/self-drive rentals)
- Booking Information
- Rental details (vehicle type, dates, locations)
- Driver requirements (if hiring a car with a driver)
- Website & Cookies Data
- IP address, browser type, and device information
- Cookies and browsing data to improve our website experience
2. How We Use Your Information
We use your data for the following purposes:
- To process and manage your car rental bookings (self-drive PCO or with-driver services)
- To provide customer support and respond to inquiries
- To comply with legal and regulatory requirements, including PCO licensing and insurance obligations
- To improve our website, services, and user experience
- To send marketing communications only if you have opted in
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share information:
- With our insurance providers and regulatory authorities for compliance
- With professional drivers if you hire a car with a driver
- With payment processors to securely process transactions
- As required by law or to protect our legal rights
4. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies may be used to:
- Remember your booking preferences
- Analyze website traffic
- Deliver relevant advertisements (with consent)
You can disable cookies in your browser, but some features may not function correctly.
5. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to processing or request data portability
- Withdraw consent for marketing communications at any time
To exercise your rights, contact us at: info@akvehicle.com
6. Data Security
We take data security seriously and implement appropriate measures to protect your personal information from loss, misuse, or unauthorized access.
- Payment information is processed securely through PCI-compliant payment gateways
- Personal data is stored securely on our servers
- Only authorised personnel can access sensitive information
7. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us at:
AkVehicles
Email: info@vehicle.com
Phone: [Insert Phone Number]
Address: [Insert Business Address]
